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Delivery Information

HOW WE DELIVER

Product delivery is a major part in eCommerce industry. No matter what we do, our customers are waiting for their parcel in their hands on time. And ETC Warehouse is trying their best to deliver products to their customers as soon as possible. Here at ETC Warehouse we take delivery seriously. That is why we have arranged some options for you to get your product on time.

HOW WE DELIVER INSIDE DHAKA:

For the delivery inside Dhaka, we take help of some local courier, mostly are eco friendly, to deliver product. We process all the products ordered upto 5:00PM and hand it over the courier company pickup person at around 7:00PM. That means if you order a product after 5:00PM, your product might get late to be delivered. The delivery guy takes the products into their warehouse and in the next morning they takes out the product to deliver to the hands of the customer.

Except  Govt. holidays, we promise delivery within 48 hours, only if the product is available in our warehouse.

For products which are out of stock and waiting to get new delivery within 2-3 days, we will deliver the products after we have the product.

Cash on delivery: When you receive your product inside Dhaka, we offer you "Cash on Delivery (CoD)". That means you may pay after you get the product.

HOW WE DELIVER OUTSIDE DHAKA:

For the delivery outside Dhaka, we take help of Sundarban Courier Service Pvt. Ltd mostly. We process all the products ordered upto 5:30PM and hand it over the courier company at around 7:00PM. That means if you order a product after 5:30PM, your product might get late to be delivered. Now the courier company will take the package to your city and deliver it to you. For delivering the product they may come to your house directly or may be they can make a call to request to collect the the product from their office. For Cash on Delivery (CoD) or known as "Condition", you must go to the office and pay to the courier to receive the product.

Except Govt. holidays, we promise delivery within 72 hours, only if the product is available in our warehouse.

For products which are out of stock and waiting to get new delivery within 2-3 days, we will deliver the products after we have the product.

Cash on delivery / Condition: When you are living outside Dhaka and want receive pay after you receive the product, we send it as "Condition" using Sundarban Courier Service Pvt. Ltd. For this we charge Tk. 100 delivery charge and you must pay Tk 200 of the total bill in advance. When you receive the product, you will pay the rest amount of the bill and take the product.

DELIVERY OUTSIDE BANGLADESH:

WE ARE SORRY TO LET YOU KNOW THAT RIGHT NOW WE DO NOT SHIP OUTSIDE BANGLADESH. BUT IN NEAR FUTURE WE ARE PLANNING TO DELIVER OUTSIDE BANGLADESH. HOPE YOU CAN HOLD TILL THEN.